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Quality of services in tourist business as a strategic basis of tourism development

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  • Marina Kobyak

Abstract

Tourism is a fast developing industry of the Russian economy. Service quality is closely connected with the quality system of the tourist product. Quality service is the key to commercial success, living up to standards is an inseparable part of stability and competitiveness of the enterprises in the Russian market of tourist services.

Suggested Citation

  • Marina Kobyak, 2011. "Quality of services in tourist business as a strategic basis of tourism development," Economy of region, Centre for Economic Security, Institute of Economics of Ural Branch of Russian Academy of Sciences, vol. 1(1), pages 260-263.
    • Handle: RePEc:ura:ecregj:v:1:y:2011:i:1:p:260-263
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