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Heterogeneity of demand for tourist accommodation services in the state of Mérida, Venezuela: a latent class analysis

Author

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  • Marysela Coromoto Morillo Moreno

    (Profesora Asociada de la Facultad de Ciencias Económicas y Sociales de la Universidad de Los Andes, Avenida Las Américas, Complejo Liria, Edifio G., Piso 2, Mérida, Venezuela.)

  • Douglas Rivas Olivo

    (Profesor Asistente de la Escuela de Estadística, Facultad de Ciencias Económicas y Sociales de la Universidad de Los Andes, Avenida Las Américas, Complejo Liria, Edificio F, Mérida, Venezuela.)

Abstract

This paper uses latent class analysis to study the heterogeneity of demand for tourist accommodation services in the State of Merida and rank users according to common characteristics in each group. According to the results, the demand for such services is very heterogeneous and users may be grouped into four classes or segments along with various features, such as visiting purpose, age, monthly-income level, gender, group size, length of stay, category and location of the selected accommodation, tourism season, quality levels of the service, and satisfaction and return intention. Recognizing these groups is a crucial requirement for the design of marketing strategies that allow to increasing tourism demand in Merida State.

Suggested Citation

  • Marysela Coromoto Morillo Moreno & Douglas Rivas Olivo, 2011. "Heterogeneity of demand for tourist accommodation services in the state of Mérida, Venezuela: a latent class analysis," Economía, Instituto de Investigaciones Económicas y Sociales (IIES). Facultad de Ciencias Económicas y Sociales. Universidad de Los Andes. Mérida, Venezuela, vol. 36(32), pages 95-115, july-dece.
  • Handle: RePEc:ula:econom:v:36:y:2011:i:32:p:95-115
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    More about this item

    Keywords

    Tourism; marketing; segmentation; latent class.;
    All these keywords.

    JEL classification:

    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • D12 - Microeconomics - - Household Behavior - - - Consumer Economics: Empirical Analysis
    • C29 - Mathematical and Quantitative Methods - - Single Equation Models; Single Variables - - - Other

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