IDEAS home Printed from https://ideas.repec.org/a/uii/jsbuii/v2y2005i10id985.html
   My bibliography  Save this article

Tinjauan Kritis terhadap Implementasi Iso 9000

Author

Listed:
  • Nursya’bani Purnama

Abstract

ISO 9000 telah diterima secara luas sebagai acuan sistem manajemen kualitas dan penjaminan kualitas. Perusahaan-perusahaan yang memperoleh sertifikasi ISO dari tahun ke ke tahun mengalami pertumbu¬han yang pesat. Dengan implementasi dan memperoleh sertifikasi ISO 9000, banyak perusahaan di dunia mem¬peroleh peningkatan kinerja. Meskipun demikian, implementasi ISO 9000 juga dihadapkan pada sejumlah ham¬batan. Implementasi ISO 9000 seringkali dikaitkan dengan Total Quality Management (TQM). Banyak pihak yang menyatakan bahwa implementasi ISO 9000 sebagai langkah awal implementasi TQM. Namun antara ISO 9000 dengan TQM memiliki perbedaan yang mendasar. Oleh karena itu ISO 9000: 2000 sebagai revisi terhadap ISO 9000: 1994 didasarkan pada semangat total quality dan dipahami sebagai upaya lebih mendekatkan ISO 9000 dengan TQM.Kata kunci: ISO 9000, ISO 9001, ISO 9002, ISO 9003, ISO 9004, Total Quality Management

Suggested Citation

  • Nursya’bani Purnama, 2005. "Tinjauan Kritis terhadap Implementasi Iso 9000," Jurnal Siasat Bisnis, Management Development Centre (MDC) Department of Management, Faculty of Business and Economics Universitas Islam Indonesia, vol. 2(10).
    • Handle: RePEc:uii:jsbuii:v:2:y:2005:i:10:id:985
    as

    Download full text from publisher

    File URL: https://journal.uii.ac.id/JSB/article/view/985/894
    Download Restriction: no
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:uii:jsbuii:v:2:y:2005:i:10:id:985. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Ana Yuliani (email available below). General contact details of provider: https://journal.uii.ac.id/JSB/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.