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Factors affecting recommendation to use of sharia e-wallet in Indonesia and Malaysia

Author

Listed:
  • Eka Rani Fitrianingsih
  • Bayu Arie Fianto

Abstract

Purpose − This study aims to analyze the effect of variable ease of use, usefulness, perceived risk, and social influence on a recommendation to use sharia e-wallet in Indonesia and Malaysia.Methodology − This study uses a quantitative method. This study uses primary data by conducting a survey through an online questionnaire of 200 respondents with the criteria sharia e-wallet users and living in Indonesia or Malaysia. This research uses the SEM-PLS analysis method.Findings − The results of this study found that variable ease of use, usefulness, and social influence significantly and positively affect the recommendation to use the sharia e-wallet. In contrast, the perceived risk has a negative effect on the recommendation to use a sharia e-wallet. Based on the Multi-Group Analysis (MGA) test, there is no significant difference between Indonesian and Malaysian users for all variables.Originality − This study adds to the literature, especially on the factors influencing recommendation to use in sharia e-wallet. There are limited studies on this topic, especially for sharia e-wallets in Indonesia and Malaysia. The uniqueness of this research is that the primary data used includes respondents in various regions in Indonesia and Malaysia.Practical implications − The results of this study can be used as a reference by the Islamic fintech industry to develop a sharia e-wallet both in terms of product, quality, and others to be better in the future.

Suggested Citation

  • Eka Rani Fitrianingsih & Bayu Arie Fianto, 2022. "Factors affecting recommendation to use of sharia e-wallet in Indonesia and Malaysia," Asian Journal of Islamic Management (AJIM), Center for Islamic Economics and Development Studies [P3EI], vol. 4(1), pages 1-14.
    • Handle: RePEc:uii:jrajim:v:4:y:2022:i:1:p:1-14:id:23713
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    File URL: https://journal.uii.ac.id/AJIM/article/view/23713/13930
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