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Raqamli Banking Sharoitida Chakana Xizmatlar Sifatini Takomillashtirish Mexanizmlari

Author

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  • Ilxomjon Ibroximov

Abstract

Mazkur ilmiy maqolada raqamli banking muhitida chakana bank xizmatlari sifatini takomillashtirish mexanizmlarikompleks institutsional va texnologik yondashuv asosida tadqiq etiladi. Tadqiqotda chakana segmentdagi xizmat sifatimijoz bilan o‘zaro aloqaning ko‘p kanalli modeli, tranzaksion xavfsizlik darajasi, foydalanuvchi interfeysi ergonomikasiva ma’lumotlar asosida individual takliflarni shakllantirish jarayonlari orqali tahlil qilinadi. Raqamli platformalarda xizmatko‘rsatish samaradorligi faqat operatsion tezlik bilan emas, balki barqarorlik, ishonchlilik va foydalanuvchi tajribasininguzluksizligi bilan baholanishi asoslab beriladi. Maqolada chakana xizmatlar sifatini takomillashtirishning mexanizmlarisifatida adaptiv servis dizayni, intellektual analitika, avtomatlashtirilgan qaror qabul qilish tizimlari hamda omnikanalintegratsiya modeli taklif etiladi. Tadqiqot natijalari raqamli banking sharoitida chakana xizmatlar sifati bankning bozorpozitsiyasi va mijozlar bilan uzoq muddatli aloqalarini belgilovchi asosiy strategik omil ekanini ko‘rsatadi.

Suggested Citation

  • Ilxomjon Ibroximov, 2025. "Raqamli Banking Sharoitida Chakana Xizmatlar Sifatini Takomillashtirish Mexanizmlari," GREEN ECONOMY AND DEVELOPMENT, "Ma'rifat-Print-Media" LLC, Tashkent State University of Economics, vol. 3(10), October.
    • Handle: RePEc:teu:ged000:v:3:y:2025:i:10:id:9465
    DOI: 10.5281/zenodo.18879818
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