IDEAS home Printed from https://ideas.repec.org/a/taf/ucsbxx/v7y2026i1p44-65.html

Building a future-ready workforce: A sociotechnical approach to digital transformation in Thai food SMEs

Author

Listed:
  • Pittawat Ueasangkomsate

Abstract

This study examines how the integration of digital culture, digital strategy, and employee digital capability drives workforce transformation in Thai food small and medium-sized enterprises (SMEs). Using sociotechnical theory, the research explores the alignment between social systems (culture and capabilities) and technical systems (digital strategies), addressing a gap in digital transformation literature. A survey of 83 SMEs was conducted, and partial least squares structural equation modeling was applied to analyze the relationships among the key variables. The results emphasize the importance of a strong digital culture in enabling effective strategy execution and developing employee capabilities, both essential for workforce transformation. The findings suggest that SME managers should focus on fostering a supportive digital culture to ensure the alignment of strategies and workforce readiness. This research contributes a sociotechnical framework that highlights the critical interplay of cultural and technical factors, offering insights relevant to SME digital transformation efforts.

Suggested Citation

  • Pittawat Ueasangkomsate, 2026. "Building a future-ready workforce: A sociotechnical approach to digital transformation in Thai food SMEs," Journal of the International Council for Small Business, Taylor & Francis Journals, vol. 7(1), pages 44-65, January.
    • Handle: RePEc:taf:ucsbxx:v:7:y:2026:i:1:p:44-65
    DOI: 10.1080/26437015.2025.2457631
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/26437015.2025.2457631
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/26437015.2025.2457631?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to

    for a different version of it.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:ucsbxx:v:7:y:2026:i:1:p:44-65. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/ucsb .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.