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The Role of Electronic Commerce In Financial Services Integration

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  • James Garven

Abstract

In recent years, the combined effects of deregulation in financial services, along with advances in telecommunications and information technology, are forcing far-reaching changes upon the insurance industry. The result is the industry is becoming more competitive. The emerging role of electronic commerce (e-commerce) is particularly important and interesting to study.I offer a brief survey of the role of e-commerce in the insurance industry. The paper is organized in the following manner: Section 1 summarizes Internet trends and discusses various related public policy issues; Section 2 addresses online insurance supply and demand; Section 3 discusses the economics of disintermediation and reintermediation and explains how this applies to e-commerce in the insurance industry. Finally, Section 4 offers a set of concluding remarks.

Suggested Citation

  • James Garven, 2000. "The Role of Electronic Commerce In Financial Services Integration," North American Actuarial Journal, Taylor & Francis Journals, vol. 4(3), pages 64-70.
    • Handle: RePEc:taf:uaajxx:v:4:y:2000:i:3:p:64-70
    DOI: 10.1080/10920277.2000.10595926
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