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Visual performance management as a fitness factor for Lean

Author

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  • Marcel van Assen
  • Jeroen de Mast

Abstract

Visual performance management (VPM) is a bundle of practices where visual techniques are used to offer timely information to shop-floor employees about the performance of processes. We investigate whether VPM contributes to the beneficial effects of Lean, and if so, what the relationship is between VPM and other Lean practices. Thus, the study builds on and adds to the stream of research that tries to establish how the various practices associated with Lean depend on and reinforce each other. Based on the outcomes of a survey, we establish that VPM is positively related with operations improvement. This effect is not direct, but mediated by Lean practices such as just-in-time and quality management. We conclude, therefore, that VPM should be seen as an infrastructural practice that reinforces an organisation’s general fitness, and acting as an enabler for more dedicated Lean practices. In addition, we find that VPM positively moderates the effects of Lean practices, which supports the same conclusion.

Suggested Citation

  • Marcel van Assen & Jeroen de Mast, 2019. "Visual performance management as a fitness factor for Lean," International Journal of Production Research, Taylor & Francis Journals, vol. 57(1), pages 285-297, January.
    • Handle: RePEc:taf:tprsxx:v:57:y:2019:i:1:p:285-297
    DOI: 10.1080/00207543.2018.1479545
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