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Team diversity and manufacturing process innovation performance: the moderating role of technology maturity

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  • Jung Young Lee
  • Morgan Swink
  • Temyos Pandejpong

Abstract

This research studies how technological maturity in manufacturing process innovation (MPI) projects moderates the impacts of different types of team diversity on technical success. While researchers consider the variety aspect of team diversity to be beneficial as a rich source of information, they consider disparity and separation to be detrimental as sources of social barriers to information processing. However, demographic manifestations of diversity involve a combination of these aspects. We therefore posit that technology maturity is an important moderator which may raise or lower the influence of one diversity aspect over another. Specifically, we examine five manifestations of project team diversity, including three types of variety (functional variety, full-time/part-time variety, location tenure variety) and two types of disparity (education level disparity, experience level disparity). Results from 183 MPI projects in US companies indicate that technology maturity negatively moderates the relationship between functional variety and MPI technical performance. It positively moderates the relationships between experience level disparity and MPI technical performance, and between location tenure variety and MPI technical performance. The impacts of education level disparity and full-time/part-time variety do not appear to be moderated by technology maturity.

Suggested Citation

  • Jung Young Lee & Morgan Swink & Temyos Pandejpong, 2017. "Team diversity and manufacturing process innovation performance: the moderating role of technology maturity," International Journal of Production Research, Taylor & Francis Journals, vol. 55(17), pages 4912-4930, September.
    • Handle: RePEc:taf:tprsxx:v:55:y:2017:i:17:p:4912-4930
    DOI: 10.1080/00207543.2016.1272765
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    Cited by:

    1. Chiara Zisler & Patricia Palffy & Harald Pfeifer & Kerstin Pull & Uschi Backes-Gellner, 2025. "Boundary Spanning and Team Innovativeness: The Role of Teams' Technology Portfolios," Economics of Education Working Paper Series 0243, University of Zurich, Department of Business Administration (IBW).

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