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Tailoring performance evaluation to specific industrial contexts – application to sustainable mass customisation enterprises

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  • Khaled Medini
  • Catherine Da Cunha
  • Alain Bernard

Abstract

This paper proposes an approach for measuring performance improvement through prioritising and aggregating performance indicators (PIs). The proposed approach helps practitioners build, in a formal way, their performance measurement systems. The novelty of the methodology lies in: (i) adapting PIs to specific industrial contexts according to companies concerns and (ii) supporting the decision-making process by providing a holistic and limited number of aggregated PIs. The context considered in the current research is sustainable mass customisation (SMC). Accordingly, a set of SMC indicators are used to illustrate the applicability of the methodology. The implementation and illustration with a real case showed some evidence of its usefulness and pointed out several improvement rooms.

Suggested Citation

  • Khaled Medini & Catherine Da Cunha & Alain Bernard, 2015. "Tailoring performance evaluation to specific industrial contexts – application to sustainable mass customisation enterprises," International Journal of Production Research, Taylor & Francis Journals, vol. 53(8), pages 2439-2456, April.
  • Handle: RePEc:taf:tprsxx:v:53:y:2015:i:8:p:2439-2456
    DOI: 10.1080/00207543.2014.974844
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    Cited by:

    1. Dandan He & Zhongfu Li & Chunlin Wu & Xin Ning, 2018. "An E-Commerce Platform for Industrialized Construction Procurement Based on BIM and Linked Data," Sustainability, MDPI, vol. 10(8), pages 1-21, July.
    2. Azemeraw Tadesse Mengistu & Roberto Panizzolo, 2023. "Analysis of indicators used for measuring industrial sustainability: a systematic review," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 25(3), pages 1979-2005, March.

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