IDEAS home Printed from https://ideas.repec.org/a/taf/tkmrxx/v21y2023i4p806-821.html
   My bibliography  Save this article

Delivering evidence-based management services: rising to the challenge using design science

Author

Listed:
  • Pedro Antunes
  • David Johnstone
  • Nguyen Hoang Thuan
  • Gert-Jan de Vreede

Abstract

Evidence-based management (EBMgt) concerns making complex managerial decisions by combining the decision maker’s knowledge and experience with scientific knowledge. A major obstacle to this practice is the lack of support. In this paper, we employ design science to develop an ensemble of conceptual, information and IT artefacts that support EBMgt. The approach is instantiated and validated in a case study using a combination of methods, including proof of concept, laboratory experiment, satisfaction survey, and focus groups. The proposed approach turns EBMgt into a repeatable practice, supported by reusable tools, and brings some degree of automation to the process. To our knowledge, EBMgt services have not yet been realised in a concrete manner, and not with concrete empirical results. Therefore, this study provides a first-of-a-kind demonstration and assessment of the viability of EBMgt services.

Suggested Citation

  • Pedro Antunes & David Johnstone & Nguyen Hoang Thuan & Gert-Jan de Vreede, 2023. "Delivering evidence-based management services: rising to the challenge using design science," Knowledge Management Research & Practice, Taylor & Francis Journals, vol. 21(4), pages 806-821, July.
    • Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:4:p:806-821
    DOI: 10.1080/14778238.2022.2064350
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/14778238.2022.2064350
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/14778238.2022.2064350?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:tkmrxx:v:21:y:2023:i:4:p:806-821. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/tkmr .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.