IDEAS home Printed from https://ideas.repec.org/a/taf/tkmrxx/v20y2022i5p767-775.html
   My bibliography  Save this article

Using critical KM to address wicked problems

Author

Listed:
  • John Dumay

Abstract

Today, knowledge management (KM) is mainly directed towards solving tame organisational problems. But I argue, in this personal essay, that KM can move beyond organisational boundaries to address the “wicked” social problems impacting our globe. As KM researchers and practitioners, we need to reconceptualise KM as a technology for improving society. Through problem-driven research, we can use the critical voice of KM to expose and tackle issues of substance. While it is essential to improve organisational efficiencies and manage knowledge inside companies, it should not be at the expense of society. By understanding the impacts KM can have on improving society, not just organisations, researchers, practitioners and policymakers can replace communities of practice with collaborative organisational coalitions to help address the wicked problems.

Suggested Citation

  • John Dumay, 2022. "Using critical KM to address wicked problems," Knowledge Management Research & Practice, Taylor & Francis Journals, vol. 20(5), pages 767-775, September.
    • Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:5:p:767-775
    DOI: 10.1080/14778238.2020.1790310
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/14778238.2020.1790310
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/14778238.2020.1790310?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:tkmrxx:v:20:y:2022:i:5:p:767-775. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/tkmr .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.