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Appointment scheduling of inpatients and outpatients in a multistage integrated surgical suite: Application to a Tunisian ophthalmology surgery department

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  • Safa Chabouh
  • Sondes Hammami
  • Eric Marcon
  • Hanen Bouchriha

Abstract

This article addresses the challenges of appointment scheduling of inpatients and outpatients with stochastic service times in a multistage integrated surgical suite. It takes into account the availability and compatibility of resources, with the presence of a variety of patient types. Twelve appointment heuristics are proposed and evaluated by means of a discrete event simulation model, in terms of expected patient waiting time and expected surgical suite completion time. These heuristics are further compared with a lower bound obtained by a mixed integer program. The computational experiments are based on real data of a hospital-integrated facility within an ophthalmology surgery department in a Tunisian hospital.

Suggested Citation

  • Safa Chabouh & Sondes Hammami & Eric Marcon & Hanen Bouchriha, 2018. "Appointment scheduling of inpatients and outpatients in a multistage integrated surgical suite: Application to a Tunisian ophthalmology surgery department," Journal of Simulation, Taylor & Francis Journals, vol. 12(1), pages 67-75, January.
    • Handle: RePEc:taf:tjsmxx:v:12:y:2018:i:1:p:67-75
    DOI: 10.1080/17477778.2017.1398288
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