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An affordance perspective of team collaboration and enforced working from home during COVID-19

Author

Listed:
  • Lena Waizenegger
  • Brad McKenna
  • Wenjie Cai
  • Taino Bendz

Abstract

COVID-19 has caused unprecedented challenges to our lives. Many governments have forced people to stay at home, leading to a radical shift from on-site to virtual collaboration for many knowledge workers. Existing remote working literature does not provide a thorough explanation of government-enforced working from home situations. Using an affordance lens, this study explores the sudden and enforced issues that COVID-19 has presented, and the technological means knowledge workers use to achieve their team collaboration goals. We interviewed 29 knowledge workers about their experiences of being required to work from home and introduced the term “enforced work from home”. This paper contributes to the affordance theory by providing an understanding of the substitution of affordances for team collaboration during COVID-19. The shifting of affordances results in positive and negative effects on team collaboration as various affordances of technology were perceived and actualised to sustain “business as usual”.

Suggested Citation

  • Lena Waizenegger & Brad McKenna & Wenjie Cai & Taino Bendz, 2020. "An affordance perspective of team collaboration and enforced working from home during COVID-19," European Journal of Information Systems, Taylor & Francis Journals, vol. 29(4), pages 429-442, July.
    • Handle: RePEc:taf:tjisxx:v:29:y:2020:i:4:p:429-442
    DOI: 10.1080/0960085X.2020.1800417
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    Cited by:

    1. Amanda M Y Chu & Thomas W C Chan & Mike K P So, 2022. "Learning from work-from-home issues during the COVID-19 pandemic: Balance speaks louder than words," PLOS ONE, Public Library of Science, vol. 17(1), pages 1-15, January.
    2. Christian Maier & Sven Laumer & Tim Weitzel, 2022. "A Dark Side of Telework: A Social Comparison-Based Study from the Perspective of Office Workers," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 64(6), pages 793-811, December.
    3. Gibbs, Jennifer L. & Eisenberg, Julia & Fang, Chengyu & Wilkenfeld, J. Nan, 2023. "Examining how organizational continuities and discontinuities affect the job satisfaction of global contractors," Journal of International Management, Elsevier, vol. 29(5).
    4. Seng-Su Tsang & Zhih-Lin Liu & Thi Vinh Tran Nguyen, 2023. "Family–work conflict and work-from-home productivity: do work engagement and self-efficacy mediate?," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-13, December.
    5. Olt, Christian M. & Hendriks, Patrick & Sturm, Timo & Moos, Clara C., 2024. "From Avatars to Allies: Exploring Team Collaboration in the Metaverse," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 141899, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    6. Lena Waizenegger & Kai Schaedlich & Bill Doolin, 2023. "Sociomateriality in Action," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 65(3), pages 235-257, June.
    7. Ibrahim N. Khatatbeh & Hashem Alshurafat & Mohannad Obeid Al Shbail & Fouad Jamaani, 2023. "Factors Affecting Employees Use and Acceptance of Remote Working During the COVID-19 Pandemic: Evidence From the Jordanian Insurance Sector," SAGE Open, , vol. 13(2), pages 21582440231, June.
    8. Magaña, Diego, 2023. "Diferencias de género en el bienestar de los adultos en el Reino Unido (2014-15) [Gender Differences in Adult Wellbeing in the United Kingdom (2014-15)]," MPRA Paper 118560, University Library of Munich, Germany.
    9. Li Sun & Tao Liu & Weiquan Wang, 2023. "Working from Home in Urban China during the COVID-19 Pandemic: Assemblages of Work-Family Interference," Work, Employment & Society, British Sociological Association, vol. 37(1), pages 157-175, February.
    10. Kol, Cemre & Kurt, Beliz, 2023. "The impacts of remote work on employee well-being and gender equality," MPRA Paper 117683, University Library of Munich, Germany.
    11. Alang Tho & Tran Quang Tri, 2022. "Investigating female employees’ work-life balance practices under the Covid-19 pandemic," HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE - SOCIAL SCIENCES, HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE, HO CHI MINH CITY OPEN UNIVERSITY, vol. 12(1), pages 144-155.
    12. Diekhof, Josefine & Krieger, Bastian & Licht, Georg & Rammer, Christian & Schmitt, Johannes & Stenke, Gero, 2021. "The impact of the Covid-19 crisis on innovation: First in-sights from the German business sector," ZEW Expert Briefs 21-06, ZEW - Leibniz Centre for European Economic Research.
    13. Christoph Weinert & Tim Weitzel, 2023. "Teleworking in the Covid-19 Pandemic," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 65(3), pages 309-328, June.
    14. Samuli Laato & Matti Mäntymäki & A. K.M. Najmul Islam & Sami Hyrynsalmi & Teemu Birkstedt, 2023. "Trends and Trajectories in the Software Industry: implications for the future of work," Information Systems Frontiers, Springer, vol. 25(2), pages 929-944, April.
    15. William Makumbe, 2023. "Working from home and employee engagement in the Covid-19 context," SN Business & Economics, Springer, vol. 3(10), pages 1-16, October.
    16. Hazra, Ummaha & Priyo, Asad Karim Khan, 2022. "Unethical practices in online classes during COVID-19 pandemic: an analysis of affordances using routine activity theory," MPRA Paper 117853, University Library of Munich, Germany.
    17. Grégory Jemine, 2023. "Beyond the Storm: an Exploratory Survey on HR Managers' Representations of Epidemic-Induced Telework," Post-Print hal-04080595, HAL.
    18. Isabella Seeber & Johannes Erhardt, 2023. "Working from Home with Flexible and Permeable Boundaries," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 65(3), pages 277-292, June.
    19. Sharfizie Mohd Sharip & Nur Rasyida Mohd Rashid & Syahrul Bariah Abdul Hamid & Asiah Abdullah & Noor Hidayah Pungot, 2023. "The Work from Home Revolution: WFH Starter Kit," Information Management and Business Review, AMH International, vol. 15(2), pages 226-237.
    20. Vanessa Kohn & Muriel Frank & Roland Holten, 2023. "How Sociotechnical Realignment and Sentiments Concerning Remote Work are Related – Insights from the COVID-19 Pandemic," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 65(3), pages 259-276, June.

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