An investigation into network theory and how the SDP logic model facilitates compliance and the safe handling of information

Social media communications technology (SMCT) helps managers to extend their networks and share information. Information security is essential as regards trust and compliance. This study explains how a secure digital platform (SDP), as an organisational intervention, instils confidence in managers to utilise SMCT and engage in information sharing that facilitates resource utilisation. A theoretical SDP framework was developed by utilising network theory in conjunction with the logic model approach. An online survey (n = 207) was analysed using SEM, AMOS. The results show that a designed-in governance mechanism (DGM) plays a pivotal role in ensuring compliance (DC); at the same time, a DGM positively influences the intention to use an SDP. Also, the subjective norm (SN) positively influences the intention to use an SDP. The deployment of an SDP positively enhances business capability through the use of SMCT. This is the first study that empirically tested how governance establishes the policies and frameworks that ensure compliance, which results in strengthening an SDP and enhances business capability. The finding of this study helps managers and platform developers understand the importance of establishing governance policy and its implementation in digital network platforms to influence/facilitate safe information sharing to enhance business capability.