IDEAS home Printed from https://ideas.repec.org/a/taf/tbitxx/v44y2025i7p1362-1375.html
   My bibliography  Save this article

Traffic transfer between social media and E-commerce platform: the role of social media affordances

Author

Listed:
  • Jingbo Shao
  • Pengyu Li
  • Min Zhang

Abstract

The traffic transfer between social media and E-commerce platforms is essential to the retailers in the E-commerce platform and the platform itself. Drawing on the affordance theory, this study presents the results from three experiments based on two kinds of social media (with or without E-commerce widow) to demonstrate the role of social media recommendation pages’ affordance on the visitors’ usage and sharing intention to the product link attached to the content. The result shows that traffic transfer exists between social media and E-commerce platforms. Moreover, the higher the level of social media affordances (visibility, editability, persistence, association), the higher the willingness of visitors to transfer from social media to E-commerce platforms. This change in traffic volume is mediated by the visitors’ relationship strength and perceived trust in the blogger and the platform. This study expands the research on affordance theory to the area of traffic transfer. Additionally, this study has also enriched the existing literature on cross-platform traffic imports in social E-commerce. The results will guide both content operators and retailers who wish to use social media to increase sales.

Suggested Citation

  • Jingbo Shao & Pengyu Li & Min Zhang, 2025. "Traffic transfer between social media and E-commerce platform: the role of social media affordances," Behaviour and Information Technology, Taylor & Francis Journals, vol. 44(7), pages 1362-1375, April.
  • Handle: RePEc:taf:tbitxx:v:44:y:2025:i:7:p:1362-1375
    DOI: 10.1080/0144929X.2024.2353275
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/0144929X.2024.2353275
    Download Restriction: Access to full text is restricted to subscribers.

    File URL: https://libkey.io/10.1080/0144929X.2024.2353275?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:tbitxx:v:44:y:2025:i:7:p:1362-1375. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/tbit .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.