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Work engagement in public hospitals: a social exchange approach

Author

Listed:
  • Alessandro Ancarani
  • Carmela Di Mauro
  • Maria Daniela Giammanco
  • Giuseppe Giammanco

Abstract

We develop and test a model that envisages work engagement in public services as determined by interactions with supervisor and co-workers. Specifically, we apply the framework of Social Exchange Theory to explore the impact of Leader–Member exchange (LMX) and Team–Member exchange (TMX) on Work Engagement in the provision of health care in public hospitals. Our investigation suggests that both LMX and TMX represent significant factors associated with work engagement among the hospital medical staff.

Suggested Citation

  • Alessandro Ancarani & Carmela Di Mauro & Maria Daniela Giammanco & Giuseppe Giammanco, 2018. "Work engagement in public hospitals: a social exchange approach," International Review of Public Administration, Taylor & Francis Journals, vol. 23(1), pages 1-19, January.
    • Handle: RePEc:taf:rrpaxx:v:23:y:2018:i:1:p:1-19
    DOI: 10.1080/12294659.2017.1412046
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    Cited by:

    1. Emmanuel Turatsinze & Thomas K Tarus, 2021. "Relationship between Capacity Building and Employee’ Retention among Public Institutions in Rwanda, Gatsibo District," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 5(08), pages 427-430, August.
    2. Badri Munir Sukoco & Beta Embriyono Adna & Zainul Musthofa & Reza Ashari Nasution & Dwi Ratmawati, 2022. "Middle Managers’ Cognitive Styles, Capacity for Change, and Organizational Performance," SAGE Open, , vol. 12(1), pages 21582440221, March.
    3. Živilė Stankevičiūtė & Asta Savanevičienė, 2021. "Linkage between Leaders’ Behaviour in Performance Management, Organisational Justice and Work Engagement in Public Sector," Economies, MDPI, vol. 9(1), pages 1-24, February.
    4. Hazem Ahmed Khairy & Sijun Liu & Samar Sheikhelsouk & Ahmed M. EI-Sherbeeny & Omar Alsetoohy & Bassam Samir Al-Romeedy, 2023. "The Effect of Benevolent Leadership on Job Engagement through Psychological Safety and Workplace Friendship Prevalence in the Tourism and Hospitality Industry," Sustainability, MDPI, vol. 15(17), pages 1-22, September.

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