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Organizational justice and complaints in the US federal workplace

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  • Yoon Jik Cho

Abstract

Creating fair workplaces has been a critical issue of management. Organizational justice in the workplace is expected to contribute to effective organizational functioning with enhanced employee satisfaction and commitment, whereas discrimination incurs substantial costs to organizations. Considering the importance of this issue, the current research seeks to explore several factors affecting discrimination in US federal workplaces, especially focusing on organizational justice as a managerial factor. Ordinary least squares regression analysis examines whether organizational justice decreases discrimination measured by the percentage of US federal employees who filed a complaint to the Equal Employment Opportunity Commission. The result demonstrates that managerial efforts to establish organizational justice pay off in the form of a decreased level of discrimination.

Suggested Citation

  • Yoon Jik Cho, 2017. "Organizational justice and complaints in the US federal workplace," International Review of Public Administration, Taylor & Francis Journals, vol. 22(2), pages 172-192, April.
  • Handle: RePEc:taf:rrpaxx:v:22:y:2017:i:2:p:172-192
    DOI: 10.1080/12294659.2017.1317948
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