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Rights awareness and COVID-19 tourism job losses: perspectives from Malaysia

Author

Listed:
  • Joo-Ee Gan
  • Joann P. S. Lim
  • Wai Ching Poon
  • Shantini Thuraiselvam

Abstract

This qualitative study applies the labour market segmentation theory to examine tourism job losses through the indirect causes of pay cuts, unpaid leave and the take-up of side hustle – accepted by the employees partly from loyalty, camaraderie and empathy. Where the prolonged hardship from these measures leads to resignations, employers gain from the avoidance of termination benefits mandated by a retrenchment exercise. The losses occasioned to the worker include the non-eligibility for state-funded wage subsidy and foregone termination benefits. Through a legal analysis of COVID-19 job losses, the study posits that tourism workers’ lack of rights awareness contributed to the voluntary acceptance of these lawful but detrimental strategies.

Suggested Citation

  • Joo-Ee Gan & Joann P. S. Lim & Wai Ching Poon & Shantini Thuraiselvam, 2024. "Rights awareness and COVID-19 tourism job losses: perspectives from Malaysia," Current Issues in Tourism, Taylor & Francis Journals, vol. 27(2), pages 171-177, January.
    • Handle: RePEc:taf:rcitxx:v:27:y:2024:i:2:p:171-177
    DOI: 10.1080/13683500.2023.2203851
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