IDEAS home Printed from https://ideas.repec.org/a/taf/pubmmg/v42y2022i8p584-592.html
   My bibliography  Save this article

A critical evaluation of organizational readiness for continuous improvement within a UK public utility company

Author

Listed:
  • Bryan Rodgers
  • Jiju Anthony
  • Elizabeth A. Cudney

Abstract

The purpose of the research reported here was to develop practical tools to assess organizational readiness prior to the implementation of a continuous improvement (CI) initiative in a public sector environment. A case study approach was used, which focused on a UK public utility company. The data was collected through a survey and the results were used to provide practical measures of readiness and inform the development of the initiative. The research synthesizes and builds on the existing literature in the areas of success, failure and readiness factors to develop a framework for the assessment of readiness for organizations undertaking CI initiatives.

Suggested Citation

  • Bryan Rodgers & Jiju Anthony & Elizabeth A. Cudney, 2022. "A critical evaluation of organizational readiness for continuous improvement within a UK public utility company," Public Money & Management, Taylor & Francis Journals, vol. 42(8), pages 584-592, November.
    • Handle: RePEc:taf:pubmmg:v:42:y:2022:i:8:p:584-592
    DOI: 10.1080/09540962.2020.1868127
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/09540962.2020.1868127
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/09540962.2020.1868127?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:pubmmg:v:42:y:2022:i:8:p:584-592. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/RPMM20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.