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Delivering Public Services—Mechanisms and Consequences: Changes in Public Service Delivery in the EU Countries

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  • Lourdes Torres
  • Vicente Pina

Abstract

In the 1990s, a number of EU countries adopted New Public Management (NPM) techniques to restructure their public sectors. Countries have been widely ‘deconcentrating’ (moving delivery away from the centre) and ‘externalizing’ (using the private sector, either totally or in part) their public services. The authors chart the extent of this change and highlight some of the problems—for example the difficulty countries are experiencing in developing value for money audits. The article questions whether current methods of delivery and audit are appropriate for 21st--century public services.

Suggested Citation

  • Lourdes Torres & Vicente Pina, 2002. "Delivering Public Services—Mechanisms and Consequences: Changes in Public Service Delivery in the EU Countries," Public Money & Management, Taylor & Francis Journals, vol. 22(4), pages 41-48, October.
    • Handle: RePEc:taf:pubmmg:v:22:y:2002:i:4:p:41-48
    DOI: 10.1111/1467-9302.00328
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    Cited by:

    1. Iram Khan & Asad Ghalib & Farhad Hossain, 2015. "Stakeholders Involvement or Public Subsidy of Private Interests? Appraising the Case of Public Private Partnerships in Pakistan," Public Organization Review, Springer, vol. 15(2), pages 281-296, June.
    2. Zhao, Jianfeng & Greenwood, David & Thurairajah, Niraj & Liu, Henry J. & Haigh, Richard, 2022. "Value for money in transport infrastructure investment: An enhanced model for better procurement decisions," Transport Policy, Elsevier, vol. 118(C), pages 68-78.

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