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Theme: Local Government: Isomorphism Without Legitimacy? The Case of the Business Excellence Model in Local Government

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  • Mary Bowerman

Abstract

The White Paper ‘Modern Local Government: In Touch with the People’ suggested the Business Excellence Model as a way for local authorities to demonstrate Best Value in service delivery. The author uses the concept of isomorphism, developed within institutional theory, to explain the progress of the Model in local government. She draws out some important lessons: first, central government needs to be beware of its ability to create coercive isomorphic forces, which can lead to unintended consequences. Second, local authorities should embark on new initiatives only if they are convinced of a practical benefit to the organization. Alternatively, where conferment of legitimacy is the desired result, they should wait until the bandwagon is well and truly rolling towards a named destination before they join it.

Suggested Citation

  • Mary Bowerman, 2002. "Theme: Local Government: Isomorphism Without Legitimacy? The Case of the Business Excellence Model in Local Government," Public Money & Management, Taylor & Francis Journals, vol. 22(2), pages 47-52, April.
  • Handle: RePEc:taf:pubmmg:v:22:y:2002:i:2:p:47-52
    DOI: 10.1111/1467-9302.00307
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    Cited by:

    1. Grimm Noh, 2019. "Strategic Decoupling in Korean Business Groups: Ambiguous Identity as a Strategy in Chaebol Groups," Sustainability, MDPI, vol. 11(9), pages 1-18, May.

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