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Theme: Local Government: Redefining ‘Competition’ as ‘Competitiveness’—The Best Value Activities of Registered Social Landlords

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  • David Mullins

Abstract

This article draws on studies of 23 Best Value pilots in the housing sector to assess the ways in which competition has been incorporated into Best Value strategies. While out-sourcing appeared to comprise a very small element of pilot activities, closer examination identified a range of approaches taken by Registered Social Landlords (RSLs) to providing a more competitive service. Like local authorities, RSLs are struggling with the ‘make-or-buy’ decision. Pilots identified three essential prerequisites for using competition to promote Best Value: specifying services, finding out about suppliers, and acquiring client skills.

Suggested Citation

  • David Mullins, 2002. "Theme: Local Government: Redefining ‘Competition’ as ‘Competitiveness’—The Best Value Activities of Registered Social Landlords," Public Money & Management, Taylor & Francis Journals, vol. 22(2), pages 25-30, April.
    • Handle: RePEc:taf:pubmmg:v:22:y:2002:i:2:p:25-30
    DOI: 10.1111/1467-9302.00304
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    Cited by:

    1. Manville, Graham & Greatbanks, Richard, 2020. "Performance management in hybrid organisations: A study in social housing," European Management Journal, Elsevier, vol. 38(3), pages 533-545.
    2. Graham Manville & Richard Greatbanks & Thomas Wainwright & Martin Broad, 2016. "Visual performance management in housing associations: a crisis of legitimation or the shape of things to come?," Public Money & Management, Taylor & Francis Journals, vol. 36(2), pages 105-112, March.

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