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How Managerial Communication Affects Work Engagement of Public Employees: Evidence from China

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  • Lu Liu
  • Yahua Wang
  • Quanfeng Shu
  • Sha Jiemin

Abstract

This article aims to examine the relationship between managerial communication and work engagement in the public sector, a topic that has not been fully explored. We surveyed 1,385 public employees who participated in China’s poverty reduction campaign from 2013 to 2020. The findings revealed that effective communication by leaders has a positive impact on employees’ work engagement, partially mediated by public service motivation. However, this article also found that the effect of communication on motivating public employees is weakened by relative deprivation. This article provides a nuanced understanding of how and when managerial communication improves work engagement in the public sector.

Suggested Citation

  • Lu Liu & Yahua Wang & Quanfeng Shu & Sha Jiemin, 2026. "How Managerial Communication Affects Work Engagement of Public Employees: Evidence from China," International Journal of Public Administration, Taylor & Francis Journals, vol. 49(2), pages 85-96, January.
  • Handle: RePEc:taf:lpadxx:v:49:y:2026:i:2:p:85-96
    DOI: 10.1080/01900692.2025.2453596
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