IDEAS home Printed from https://ideas.repec.org/a/taf/flgsxx/v51y2025i5p1087-1112.html
   My bibliography  Save this article

Digital coproduction in Seoul: the case of Seoul’s government and citizen-led platforms

Author

Listed:
  • Hanchan Hwang
  • Ran Kim

Abstract

This study examines citizen coproduction dynamics on two distinct digital platforms: Democracy Seoul(a government-led platform) and X(formerly Twitter, a citizen-led platform), analysing their unique structural and functional characteristics. The study systematically compares topics identified from citizen-generated content on each platform, revealing similarities and differences using Structural Topic Modelling(STM). The findings show that certain topics – such as housing policy and transportation issues – appeared only on Democracy Seoul, while others – such as citizen reporting, personal interests, and political issues – emerged exclusively on X. The study highlights the potential of government-led digital platforms to foster co-commissioning and co-design in addressing urban challenges. In contrast, citizen-led platforms effectively engage individuals driven by personal or political motivations, transforming them into proactive ‘citizen sensors’ who monitor and communicate community concerns. Ultimately, this study suggests that integrating government-led and citizen-led platforms can generate synergistic outcomes, significantly enhancing innovation in public service delivery.

Suggested Citation

  • Hanchan Hwang & Ran Kim, 2025. "Digital coproduction in Seoul: the case of Seoul’s government and citizen-led platforms," Local Government Studies, Taylor & Francis Journals, vol. 51(5), pages 1087-1112, September.
    • Handle: RePEc:taf:flgsxx:v:51:y:2025:i:5:p:1087-1112
    DOI: 10.1080/03003930.2025.2538230
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/03003930.2025.2538230
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/03003930.2025.2538230?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to

    for a different version of it.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:flgsxx:v:51:y:2025:i:5:p:1087-1112. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/flgs .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.