IDEAS home Printed from https://ideas.repec.org/a/taf/conmgt/v28y2010i7p797-803.html
   My bibliography  Save this article

The culture of complaint in construction: affirmative reflections on its role and function

Author

Listed:
  • Alexander Styhre

Abstract

Anecdotal evidence and literature searches suggest that the construction industry is generally portrayed in negative terms; it is conservative, risk-reluctant, unable to produce innovation, and so forth. This 'culture of complaint' occasionally surfacing in talks and writing is examined as what is in essence ideological, that is, rather than being a marginal gesture of little social and cultural significance, complaining is serving as a functional mechanism enabling, inter alia, a sense of community, the warding off of criticism, and to cope with perceived uncertainties. The commonplace dismissal of the construction industry is thus worthy of more systematic scholarly attention.

Suggested Citation

  • Alexander Styhre, 2010. "The culture of complaint in construction: affirmative reflections on its role and function," Construction Management and Economics, Taylor & Francis Journals, vol. 28(7), pages 797-803.
  • Handle: RePEc:taf:conmgt:v:28:y:2010:i:7:p:797-803
    DOI: 10.1080/01446191003789457
    as

    Download full text from publisher

    File URL: http://www.tandfonline.com/doi/abs/10.1080/01446191003789457
    Download Restriction: Access to full text is restricted to subscribers.

    As the access to this document is restricted, you may want to search for a different version of it.

    More about this item

    Keywords

    Complaint; organization culture; ideology;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:conmgt:v:28:y:2010:i:7:p:797-803. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Chris Longhurst). General contact details of provider: http://www.tandfonline.com/RCME20 .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.