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Perception of various performance criteria by stakeholders in the construction sector in Hong Kong

Author

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  • Ivan Lai
  • Frankie Lam

Abstract

All construction projects in Hong Kong have in common a cast of key contract participants, consisting of clients, consultants (designers) and contractors. The aim of this research is to examine, from different points of view, these practitioners in regard to the importance of perceived performance criteria and their respective performance outcomes in a construction project. A research model is structured based on nine performance criteria and their respective performances. The data were collected from 324 practitioners who have participated in construction projects in Hong Kong. One-way analysis of variance (ANOVA) and repeated measures ANOVA are used to analyse the data. The relative importance of nine performance criteria and their performances are measured. Timely completion of the project is the most important performance criterion, followed by profit, environmental protection and quality. There are differences in the importance of the performance criteria with respect to performance. The differences in the perceptions of performance that are identified are: (i) among different practitioners in a construction project; (ii) due to different project types; and (iii) between different functional roles in the partnering organizations. In order to further understand the importance of the performance criteria with respect to performance, the status quo of project partnering and congeniality problems in the construction industry is reviewed. It is intended to stimulate interest in the further exploration of solutions to improve the overall performance of the construction industry in Hong Kong.

Suggested Citation

  • Ivan Lai & Frankie Lam, 2010. "Perception of various performance criteria by stakeholders in the construction sector in Hong Kong," Construction Management and Economics, Taylor & Francis Journals, vol. 28(4), pages 377-391.
    • Handle: RePEc:taf:conmgt:v:28:y:2010:i:4:p:377-391
    DOI: 10.1080/01446190903521515
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    Cited by:

    1. Lai, Ivan Ka Wai & Hitchcock, Michael, 2015. "Importance–performance analysis in tourism: A framework for researchers," Tourism Management, Elsevier, vol. 48(C), pages 242-267.
    2. Dan Yang & Weili Yin & Sen Liu & Felix T. S. Chan, 2022. "Understanding the Effect of Multi-Agent Collaboration on the Performance of Logistics Park Projects: Evidence from China," Sustainability, MDPI, vol. 14(7), pages 1-23, March.
    3. Binchao Deng & Dongjie Zhou & Jiachen Zhao & Yilin Yin & Xiaoyu Li, 2021. "Fuzzy Synthetic Evaluation of the Critical Success Factors for the Sustainability of Public Private Partnership Projects in China," Sustainability, MDPI, vol. 13(5), pages 1-23, February.

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