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Barriers to “last mile” financial inclusion: cases from northern Kenya

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  • Jaya Tiwari
  • Emily Schaub
  • Naziha Sultana

Abstract

Financial products and services empower women to grow businesses, survive shocks, accumulate wealth, and take more control over their finances. The BOMA Project supports ultra-poor women in northern Kenya through business and savings groups and a digital financial product. Participants substantially increased income and savings, leading to increased household decision-making power, and education and nutrition expenditure. However, BOMA also observed that illiteracy, innumeracy, and unfamiliarity with technology were barriers to full uptake of the digital product. BOMA’s experience highlights the need for simpler tools designed thoughtfully for the target population, and time for participants to learn to use them.

Suggested Citation

  • Jaya Tiwari & Emily Schaub & Naziha Sultana, 2019. "Barriers to “last mile” financial inclusion: cases from northern Kenya," Development in Practice, Taylor & Francis Journals, vol. 29(8), pages 988-1000, November.
    • Handle: RePEc:taf:cdipxx:v:29:y:2019:i:8:p:988-1000
    DOI: 10.1080/09614524.2019.1654432
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    Cited by:

    1. Omika Bhalla Saluja & Priyanka Singh & Harit Kumar, 2023. "Barriers and interventions on the way to empower women through financial inclusion: a 2 decades systematic review (2000–2020)," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-14, December.

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