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Pure diffusion? The great English hotel charges debate in The Times , 1853

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  • David Bowie

Abstract

This article explores the role of nineteenth century national newspapers and their readers in disseminating management innovations to the English hotel industry. In September 1853, many well-travelled, knowledgeable customers spontaneously wrote letters to The Times complaining about over-priced, uncomfortable English hotels compared to lower-priced, more comfortable European and North American hotels. The letters and editorials from The Times and other national newspapers campaigned for English hotels to adopt international hotel management innovations. The article suggests that this is an early example of pure diffusion in communicating innovations.

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  • David Bowie, 2016. "Pure diffusion? The great English hotel charges debate in The Times , 1853," Business History, Taylor & Francis Journals, vol. 58(2), pages 159-178, March.
    • Handle: RePEc:taf:bushst:v:58:y:2016:i:2:p:159-178
    DOI: 10.1080/00076791.2015.1039521
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    Cited by:

    1. Bowie, David, 2018. "Innovation and 19th century hotel industry evolution," Tourism Management, Elsevier, vol. 64(C), pages 314-323.

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