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An Empirical Analysis of Work Overload, Organizational Commitment and Turnover Intentions among Employees of Banking Sector

Author

Listed:
  • Qasim Shahzad
  • Bahadar Shah
  • Muhammad Waseem
  • Hazrat Bilal

Abstract

The work overload is often considered as the most critical factor which effects the employees’ commitment and turnover intention toward organization, therefore, the current study aims to evaluate effects of Work Overload (WO) on Organizational Commitment (OC) and Turnover Intentions (TOI) of employees. The data was collected from 296 employees of selected banks. &The data was assessed through Pearson Correlation and Regression equation. It was found that work overload negatively influenced organizational commitment while positively affects employees’ turnover intentions. The findings of this study can help the decision makers to effectively manage employees’ workload and to improve organizational commitment and reduce employees’ turnover intentions. Such type of behavioral outcomes has the potential to augment organizational performance.

Suggested Citation

  • Qasim Shahzad & Bahadar Shah & Muhammad Waseem & Hazrat Bilal, 2020. "An Empirical Analysis of Work Overload, Organizational Commitment and Turnover Intentions among Employees of Banking Sector," Journal of Business and Social Review in Emerging Economies, CSRC Publishing, Center for Sustainability Research and Consultancy Pakistan, vol. 6(2), pages 781-788, June.
    • Handle: RePEc:src:jbsree:v:6:y:2020:i:2:p:781-788
    DOI: http://doi.org/10.26710/jbsee.v6i2.1225
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