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Organization Citizenship Behavior: Notion of Social Exchange Theory

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  • Liaquat, Malka
  • Mehmood, Khawaja

Abstract

Purpose: Employee-organization relationship has been one of the main interesting and debatable constructs in discussion of organizational behavior. This study attempts to propose possible antecedents through which not only this relationship could be enhanced but also provide insights for factors to bring voluntary activities among employees to carry out extra duties for organizational wellbeing. Based on the notion of Social Exchange theory (SET), the paper attempts to highlight the organizational and individuals factors that could act as key mechanisms for leading towards organizational citizenship behavior. Therefore, based on the existing literature, the association among variables has been established along with which a conceptual model is proposed and conclusions stating the possible future directions for testing of the model are presented.

Suggested Citation

  • Liaquat, Malka & Mehmood, Khawaja, 2017. "Organization Citizenship Behavior: Notion of Social Exchange Theory," Journal of Business and Social Review in Emerging Economies, CSRC Publishing, Center for Sustainability Research and Consultancy Pakistan, vol. 3(2), pages 209-216, December.
    • Handle: RePEc:src:jbsree:v:3:y:2017:i:2:p:209-216
    DOI: http://doi.org/10.26710/jbsee.v3i2.137
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    Cited by:

    1. repec:ers:journl:v:vi:y:2018:i:3:p:146-159 is not listed on IDEAS
    2. S. Suwanti & U. Udin & W. Widodo, 2018. "Person-Organization Fit, Person-Job Fit, and Innovative Work Behavior: The Role of Organizational Citizenship Behavior," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 3), pages 389-402.
    3. S. Suwanti & U. Udin & W. Widodo, 2018. "Person-Organization Fit, Person-Job Fit, and Innovative Work Behavior: The Role of Organizational Citizenship Behavior," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(3), pages 146-159.
    4. Usama Najam & Sadia Ishaque & Saadia Irshad & Qurat-ul-ain Salik & Maria Shams Khakwani & Malka Liaquat, 2020. "A Link Between Human Resource Management Practices and Customer Satisfaction: A Moderated Mediation Model," SAGE Open, , vol. 10(4), pages 21582440209, November.

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