Quality Analysis Of Hotel Services Using Servqual Methodology
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References listed on IDEAS
- Dušan Vujović, 2012. "New Industrial Policy: Navigating Between Market And Government Failure," Serbian Association of Economists Journal, SAE - Serbian Association of Economists, issue 1-2, pages 63-77, February.
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Keywordsquality management; hotel services; SERVQUAL;
- E00 - Macroeconomics and Monetary Economics - - General - - - General
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