The Impact of Knowledge Management in Financial Companies' Imperial Case Study

The study tries to adopt and validate knowledge management instrument which enables financial companies to characterize initiate knowledge management profile. The researchers introduce a systemic strategy of how to create and provide knowledge processing tools to enable workers to accomplish work. The aim of the study is to identify the extent of knowledge management activities that are practiced by financial companies in the Hashemite Kingdom of Jordan. The researchers conclude that: Financial companies were successful in establishing its own concept of knowledge management, and it is start to expand the knowledge management concept in financial institutions in order to support competitive advantage. Researchers recommend that it is necessary to sharing knowledge internal financial firms; companies need to adapt knowledge management applications, through practicing activities services. Finally it is the researchers recommend its necessary to held training courses to the employees who work in financial institutions, to recognize the knowledge management process importance, and for better understand to the role of knowledge management in all financial activities services.