Process of Housing Damage Assessment: The 1995 Hanshin-Awaji Earthquake Disaster Case

Rebuilding of victims' livelihoods was a crucial issue in the restoration process in the1995 Hanshin-Awaji Earthquake Disaster. Housing damage assessment influencedmost of the rebuilding of the livelihood in the long term, because the Victim Certificatesissued by the local governments based on the results of the Housing damage assessmentwas required to receive most of the individual assistance measures. In the process ofHousing damage assessment, many complex problems arose, leading to extensivework on the part of the disaster responders. Consequently, a considerable number ofvictims were dissatisfied with the assessment and applied for a resurvey. Due to a floodof requests for resurvey, disaster responders had to work on damage assessment, leavingrelief activities aside. In order to facilitate Housing damage assessment, this paper discusses thefollowing five points: (1) the processes and the problems of assessments performedin the Hanshin-Awaji Earthquake Disaster, (2) the changes in the nature of informationneeded by the victims, (3) the improvements over the present damage assessment, (4)the housing situation in Japan, and (5) the international situation on damage assessment. It is obvious from the results that a poor damage assessment system and the size ofthe disaster produced a very large work load. Differences in appreciation among theinvestigators also contributed to unfair assessments and led to the victims beingincreasingly dissatisfied by the survey results. Finally, a design concept for acomprehensive damage assessment system, which has been derived from theabove five points, is proposed for post-disaster management. Copyright Kluwer Academic Publishers 2003