IDEAS home Printed from https://ideas.repec.org/a/spr/manrev/v75y2025i3d10.1007_s11301-024-00431-2.html

City branding as innovation for tourism development: systematic review of literature from 2011 to 2023

Author

Listed:
  • Maha K. AlShaalan

    (Arabian Gulf University)

  • Christopher M. Durugbo

    (Arabian Gulf University
    Muscat University)

Abstract

Tourism development benefits from harnessing the prospects of innovative city brands and motivates management scholars to postulate and investigate evolving motives and mechanisms for creativity and implementation of city branding processes. City branding as innovation creates positive images of metropolitan and urban areas with socio-economic potentials for attracting tourism, and there is a need for regular and on-going reviews to coalesce knowledge on the state-of-the-art in city branding scholarship. This study presents the current state of city branding research related to tourism development by systematically reviewing current literature within the field. The review investigates concepts for city branding and contributions to tourism practice within the literature based on analysing 140 peer-reviewed articles published between 2011 and 2023. The study finds concepts of branding strategies and practices, branding culture and creativity, branding generation and identity, branding quality and sustainability. The review also synthesises contributions of conceptual models and theoretical framework, strategic tools and management techniques, path analysis variables and performance indicators, branding narratives and interpretations. Additionally, a critique of the literature reflects on the forms of tourism and performance measures associated with city branding as innovation. Using insights from the analysis and synthesis, the review proposes areas for future management research. The review has management implications for tourism planning and provides a better understanding of the innovation factors that shape the physical, subjective, and objective space for city branding for tourism development.

Suggested Citation

  • Maha K. AlShaalan & Christopher M. Durugbo, 2025. "City branding as innovation for tourism development: systematic review of literature from 2011 to 2023," Management Review Quarterly, Springer, vol. 75(3), pages 2173-2205, September.
  • Handle: RePEc:spr:manrev:v:75:y:2025:i:3:d:10.1007_s11301-024-00431-2
    DOI: 10.1007/s11301-024-00431-2
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s11301-024-00431-2
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s11301-024-00431-2?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to

    for a different version of it.

    References listed on IDEAS

    as
    1. Maria Cristina Paganoni, 2012. "City Branding and Social Inclusion in the Glocal City," Mobilities, Taylor & Francis Journals, vol. 7(1), pages 13-31, February.
    2. Dimitris Karagiannis & Meletios Andrinos, 2021. "The Role of Sustainable Restaurant Practices in City Branding: The Case of Athens," Sustainability, MDPI, vol. 13(4), pages 1-18, February.
    3. Karabulut, Gokhan & Bilgin, Mehmet Huseyin & Demir, Ender & Doker, Asli Cansin, 2020. "How pandemics affect tourism: International evidence," Annals of Tourism Research, Elsevier, vol. 84(C).
    4. Diletta Acuti & Valentina Mazzoli & Raffaele Donvito & Priscilla Chan, 2018. "An instagram content analysis for city branding in London and Florence," Journal of Global Fashion Marketing, Taylor & Francis Journals, vol. 9(3), pages 185-204, July.
    5. Claudia E Henninger & Caroline Foster & Panayiota J Alevizou & Chris Frohlich, 2016. "Stakeholder engagement in the city branding process," Place Branding and Public Diplomacy, Palgrave Macmillan, vol. 12(4), pages 285-298, November.
    6. Shixin Ivy Zhang & Yi Wang & Nancy X. Liu & Yat-Ming Loo, 2021. "Ningbo city branding and public diplomacy under the belt and road initiative in China," Place Branding and Public Diplomacy, Palgrave Macmillan, vol. 17(2), pages 127-139, June.
    7. Eko Nursanty & Atik Suprapti & Joesron Alie Syahbana, 2017. "The application of tourist gaze theory to support city branding in the planning of the historic city Surakarta, Indonesia," Place Branding and Public Diplomacy, Palgrave Macmillan, vol. 13(3), pages 223-241, August.
    8. Ahmad ALZOUBY & Bushra OBEIDAT & Salsabeela TANASH, 2023. "Significant Dimensions In The Process Of Determining The City Branding: Case Study Of Irbid City, Jordan," Theoretical and Empirical Researches in Urban Management, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 18(1), pages 27-51, February.
    9. Molina, Arturo & Fernández, Alejandra C. & Gómez, Mar & Aranda, Evangelina, 2017. "Differences in the city branding of European capitals based on online vs. offline sources of information," Tourism Management, Elsevier, vol. 58(C), pages 28-39.
    10. repec:ehu:cuader:49764 is not listed on IDEAS
    11. Steven Chen & Eric Shih, 2019. "City branding through cinema: the case of postcolonial Hong Kong," Journal of Brand Management, Palgrave Macmillan, vol. 26(5), pages 505-521, September.
    12. Warda Belabas & Jasper Eshuis & Peter Scholten, 2020. "Re-imagining the city: branding migration-related diversity," European Planning Studies, Taylor & Francis Journals, vol. 28(7), pages 1315-1332, July.
    13. Hultman, Magnus & Yeboah-Banin, Abena A. & Formaniuk, Liam, 2016. "Demand- and supply-side perspectives of city branding: A qualitative investigation," Journal of Business Research, Elsevier, vol. 69(11), pages 5153-5157.
    14. John R. Gold & Margaret M. Gold, 2020. "Accentuating the Positive: City Branding, Narrative and Practice," Tijdschrift voor Economische en Sociale Geografie, Royal Dutch Geographical Society KNAG, vol. 111(1), pages 2-9, February.
    15. Amelia Green & Debra Grace & Helen Perkins, 2016. "City branding research and practice: An integrative review," Journal of Brand Management, Palgrave Macmillan, vol. 23(3), pages 252-272, May.
    16. Tianchen Dai & Ji Li & Gül Aktürk & Jian Jiao, 2022. "The Overlooked Contribution of National Heritage Designation in City Branding and Tourism Management," Sustainability, MDPI, vol. 14(14), pages 1-17, July.
    17. Merrilees, Bill & Miller, Dale & Herington, Carmel, 2013. "City branding: A facilitating framework for stressed satellite cities," Journal of Business Research, Elsevier, vol. 66(1), pages 37-44.
    18. Tianren Yang & Minghai Ye & Pei Pei & Yongjiang Shi & Haozhi Pan, 2019. "City Branding Evaluation as a Tool for Sustainable Urban Growth: A Framework and Lessons from the Yangtze River Delta Region," Sustainability, MDPI, vol. 11(16), pages 1-11, August.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Furong Wan & Jianxin Li, 2024. "RETRACTED ARTICLE: Navigating the Digital Age: City Branding in the Era of Social Media and Digital Transformation," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(4), pages 16666-16699, December.
    2. Ekramul Islam & Derek Ruez & Syed Mahbubur Rahman & Shahbaz Altaf, 2024. "City branding, discourse and politics: a case study on Compassionate Louisville," Place Branding and Public Diplomacy, Palgrave Macmillan, vol. 20(4), pages 556-567, December.
    3. Steven Chen & Eric Shih, 2019. "City branding through cinema: the case of postcolonial Hong Kong," Journal of Brand Management, Palgrave Macmillan, vol. 26(5), pages 505-521, September.
    4. Shixin Ivy Zhang & Yi Wang & Nancy X. Liu & Yat-Ming Loo, 2021. "Ningbo city branding and public diplomacy under the belt and road initiative in China," Place Branding and Public Diplomacy, Palgrave Macmillan, vol. 17(2), pages 127-139, June.
    5. Sedat Gönüllüoğlu & Semra Arslan Selçuk, 2025. "City branding in the context of architecture, tourism, culture, and cultural identity interaction—bibliometric analysis of literature," Place Branding and Public Diplomacy, Palgrave Macmillan, vol. 21(2), pages 189-206, June.
    6. Artemis Tsolaki & Theodore Metaxas, 2025. "Multiculturalism as a factor in economic development and city branding: the case of Komotini, Greece," Place Branding and Public Diplomacy, Palgrave Macmillan, vol. 21(2), pages 175-188, June.
    7. Strandberg, Carola & Styvén, Maria Ek & Hultman, Magnus, 2020. "Places in good graces: The role of emotional connections to a place on word-of-mouth," Journal of Business Research, Elsevier, vol. 119(C), pages 444-452.
    8. Chung-Shing Chan, 2023. "From the perspective of local brand equity, how do citizens perceive green, creative and smart brand potential of future Hong Kong?," Place Branding and Public Diplomacy, Palgrave Macmillan, vol. 19(4), pages 500-513, December.
    9. Tianren Yang & Minghai Ye & Pei Pei & Yongjiang Shi & Haozhi Pan, 2019. "City Branding Evaluation as a Tool for Sustainable Urban Growth: A Framework and Lessons from the Yangtze River Delta Region," Sustainability, MDPI, vol. 11(16), pages 1-11, August.
    10. Bill Merrilees & Dale Miller & Gloria L. Ge & Charles Chin Chiu Tam, 2018. "Asian city brand meaning: a Hong Kong perspective," Journal of Brand Management, Palgrave Macmillan, vol. 25(1), pages 14-26, January.
    11. Molina, Arturo & Fernández, Alejandra C. & Gómez, Mar & Aranda, Evangelina, 2017. "Differences in the city branding of European capitals based on online vs. offline sources of information," Tourism Management, Elsevier, vol. 58(C), pages 28-39.
    12. Toshiyuki MATSUURA & Hisamitsu SAITO, 2021. "Designing a Tourism Stimulus During the COVID-19 Pandemic in Japan," Discussion papers 21012, Research Institute of Economy, Trade and Industry (RIETI).
    13. Liu, Xing (Stella) & Wan, Lisa C. & Yi, Xiao (Shannon), 2022. "Humanoid versus non-humanoid robots: How mortality salience shapes preference for robot services under the COVID-19 pandemic?," Annals of Tourism Research, Elsevier, vol. 94(C).
    14. Anna Tokarz-Kocik & Anna Bera & Karolina Drela & Agnieszka Malkowska, 2023. "The Impact of the COVID-19 Pandemic on the Labour Market in the Hotel Industry: Selected Conditions in Poland," Sustainability, MDPI, vol. 15(6), pages 1-15, March.
    15. Kummitha, Rama Krishna Reddy & Crutzen, Nathalie, 2019. "Smart cities and the citizen-driven internet of things: A qualitative inquiry into an emerging smart city," Technological Forecasting and Social Change, Elsevier, vol. 140(C), pages 44-53.
    16. Delgado García, Juan Bautista & De Quevedo Puente, Esther, 2016. "The complex link of city reputation and city performance. Results for fsQCA analysis," Journal of Business Research, Elsevier, vol. 69(8), pages 2830-2839.
    17. Isaac Taberner & Albert Juncà, 2021. "Small-Scale Sport Events as Place Branding Platforms: A Content Analysis of Osona’s Projected Destination Image through Event-Related Pictures on Instagram," Sustainability, MDPI, vol. 13(21), pages 1-21, November.
    18. Waleed Yahya Yousef, 2023. "The Influence of a Country’s Sustainable Development on Likeability, Intention to Travel, and Country Image: A Case Study from Saudi Arabia," Sustainability, MDPI, vol. 15(7), pages 1-17, March.
    19. Ihor Lishchynskyy & Andriy Krysovatyy & Oksana Desyatnyuk & Sylwester Bogacki & Mariia Lyzun, 2025. "Quantitative Measurement of Glocalization to Assess Endogenous and Exogenous Parameters of Regional Sustainability," Sustainability, MDPI, vol. 17(17), pages 1-16, August.
    20. Nano Prawoto & Eko Priyo Purnomo & Abitassha Az Zahra, 2020. "The Impacts of Covid-19 Pandemic on Socio-Economic Mobility in Indonesia," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(3), pages 57-71.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:manrev:v:75:y:2025:i:3:d:10.1007_s11301-024-00431-2. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.