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From trading to eCommunity management: Responding to social and contractual challenges

Author

Listed:
  • Lea Kutvonen

    (University of Helsinki)

  • Janne Metso

    (University of Helsinki)

  • Sini Ruohomaa

    (University of Helsinki)

Abstract

The increasing pressure for enterprises to join into agile business networks is changing the requirements on the enterprise computing systems. The supporting infrastructure is increasingly required to provide common facilities and societal infrastructure services to support the lifecycle of loosely-coupled, eContract-governed business networks. The required facilities include selection of those autonomously administered business services that the enterprises are prepared to provide and use, contract negotiations, and furthermore, monitoring of the contracted behaviour with potential for breach management. The essential change is in the requirement of a clear mapping between business-level concepts and the automation support for them. Our work has focused on developing B2B middleware to address the above challenges; however, the architecture is not feasible without management facilities for trust-aware decisions for entering business networks and interacting within them. This paper discusses how trust-based decisions are supported and positioned in the B2B middleware.

Suggested Citation

  • Lea Kutvonen & Janne Metso & Sini Ruohomaa, 2007. "From trading to eCommunity management: Responding to social and contractual challenges," Information Systems Frontiers, Springer, vol. 9(2), pages 181-194, July.
    • Handle: RePEc:spr:infosf:v:9:y:2007:i:2:d:10.1007_s10796-007-9031-x
    DOI: 10.1007/s10796-007-9031-x
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    References listed on IDEAS

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    1. Aspassia Daskalopulu & Theo Dimitrakos & Tom Maibaum, 2002. "Evidence-Based Electronic Contract Performance Monitoring," Group Decision and Negotiation, Springer, vol. 11(6), pages 469-485, November.
    2. Lea Kutvonen & Toni Ruokolainen & Janne Metso, 2007. "Interoperability Middleware for Federated Business Services in Web-Pilarcos," International Journal of Enterprise Information Systems (IJEIS), IGI Global, vol. 3(1), pages 1-21, January.
    3. Grosof, Benjamin & Poon, Terrence C., 2003. "SweetDeal: Representing Agent Contracts With Exceptions using XML Rules, Ontologies, and Process Descriptions," Working papers 4424-03, Massachusetts Institute of Technology (MIT), Sloan School of Management.
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    Cited by:

    1. Chulhwan Chris Bang, 2015. "Information systems frontiers: Keyword analysis and classification," Information Systems Frontiers, Springer, vol. 17(1), pages 217-237, February.

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