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A Study Towards Improving Web-Based Collaboration Through Availability of Group Awareness Information

Author

Listed:
  • Nipat Jongsawat

    (Siam University)

  • Wichian Premchaiswadi

    (Siam University
    Siam University)

Abstract

Group awareness can be broadly defined as consciousness and information of various aspects of the group and its members. It also refers to information received by members of a group about the other group members, about mutually employed objects, and about current group processes, in order to efficiently carry out certain tasks. The group awareness information presented in this paper is designed to capture group member activities and their behaviors in web-based collaborative work. It consists of activity, availability, and commitment/disposition information. The first two parameters appear as a visual display representing cumulative data and changes accordingly when the group begins working together. The last parameter is captured during group work and is summarized at the end of the group work task. This paper reports on the results of a study in a controlled experiment that examined group performance on a given task in a web-based group decision support system with and without group awareness information. In particular, the study examined how group awareness information impacts the quality of the work effort and a given task, group decision making by members in the same group and different groups, the communications among group members during the completion of an online collaborative authoring task, the cohesiveness among group members, and the commitment/disposition of engagement of each member of the work group.

Suggested Citation

  • Nipat Jongsawat & Wichian Premchaiswadi, 2014. "A Study Towards Improving Web-Based Collaboration Through Availability of Group Awareness Information," Group Decision and Negotiation, Springer, vol. 23(4), pages 819-845, July.
    • Handle: RePEc:spr:grdene:v:23:y:2014:i:4:d:10.1007_s10726-013-9349-3
    DOI: 10.1007/s10726-013-9349-3
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    References listed on IDEAS

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    1. Nipat Jongsawat & Wichian Premchaiswadi, 2010. "An Empirical Study of Group Awareness Information in a Web-Based Group Decision Support System," International Journal of Decision Support System Technology (IJDSST), IGI Global, vol. 2(3), pages 16-40, July.
    2. Nipat Jongsawat & Wichian Premchaiswadi, 2011. "A Study Of Two Different Experimental Settings For Group Awareness Information In A Web-Based Group Decision Support System," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 10(02), pages 231-268.
    3. Michael B. Spring & Vichita Vathanophas, 2003. "Peripheral social awareness information in collaborative work," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 54(11), pages 1006-1013, September.
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