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Trust and relational capital

Author

Listed:
  • Rino Falcone

    (National Research Council of Italy)

  • Cristiano Castelfranchi

    (National Research Council of Italy)

Abstract

Trust can be viewed at the same time as an instrument both for an agent selecting the right partners in order to achieve its own goals, and for an agent of being selected from other potential partners in order to establish with them a cooperation/collaboration and to take advantage from the accumulated trust. In this paper we will analyze trust as the agents’ relational capital. Starting from the classical dependence network with potential partners, we introduce the analysis of what it means for an agent to be trusted and how this condition could be strategically used from it for achieving its own goals, that is, why it represents a form of power. The idea of taking another agent’s point of view is especially important if we consider the amount of studies in social science that connect trust with social capital related issues. Although there is a big interest in literature about ‘social capital’ and its powerful effects on the wellbeing of both societies and individuals, often it is not clear enough what is it the object under analysis. Individual trust capital (relational capital) and collective trust capital not only should be disentangled, but their relations are quite complicated and even conflicting. To overcome this gap, we propose a study that first attempts to understand what trust is as capital of individuals. In which sense “trust” is a capital. How this capital is built, managed and saved. In particular, how this capital is the result of the others’ beliefs and goals. Then we aim to analytically study the cognitive dynamics of this object.

Suggested Citation

  • Rino Falcone & Cristiano Castelfranchi, 2011. "Trust and relational capital," Computational and Mathematical Organization Theory, Springer, vol. 17(2), pages 179-195, May.
    • Handle: RePEc:spr:comaot:v:17:y:2011:i:2:d:10.1007_s10588-011-9086-6
    DOI: 10.1007/s10588-011-9086-6
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    Cited by:

    1. Saputra Murry Harmawan & Ferdinand Augusty Tae, 2023. "Building an energizing customer bond model in the consumer goods industry: the evidence of sales force-retailer relations in Indonesia," Management & Marketing, Sciendo, vol. 18(3), pages 192-213, September.
    2. Liang Chen & Guy G. Gable & Haibo Hu, 2013. "Communication and organizational social networks: a simulation model," Computational and Mathematical Organization Theory, Springer, vol. 19(4), pages 460-479, December.
    3. Iwan Hermawan & Suharnomo, 2020. "The Role of Trust-Based Active Participation as a Learning M," Tržište/Market, Faculty of Economics and Business, University of Zagreb, vol. 32(2), pages 221-235.
    4. Kocken, Jonne & Hulstijn, Joris, 2017. "Providing Continuous Assurance," Other publications TiSEM 85f20382-c77f-41d4-8aed-5, Tilburg University, School of Economics and Management.

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