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Generating and evaluating process redesign options: A network modeling approach

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  • Deb Ghosh
  • Mohan Tanniru

Abstract

Organizations are seeking ways to redesign their business processes to streamline and simplify operations and remain competitive in a changing environment. In order to evaluate various business process redesign options that will accomplish this objective, one needs to assess the potential performance of each of these options on various performance measures such as cycle time and resource utilization. This research proposes the use of a structured approach to model a business system using Petri networks, and then uses this network model to simulate the performance of various options prior to implementing any such option. A case study is used to illustrate this approach and discuss its implications. Copyright Kluwer Academic Publishers 1997

Suggested Citation

  • Deb Ghosh & Mohan Tanniru, 1997. "Generating and evaluating process redesign options: A network modeling approach," Annals of Operations Research, Springer, vol. 71(0), pages 293-315, January.
  • Handle: RePEc:spr:annopr:v:71:y:1997:i:0:p:293-315:10.1023/a:1018923632411
    DOI: 10.1023/A:1018923632411
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