IDEAS home Printed from https://ideas.repec.org/a/snr/mdrcmp/y2012i5p103-112.html

System effectiveness of settlement of losses as a factor of competitiveness of insurance company in the regional market

Author

Listed:
  • Fedorova, O.

  • Chizhevskaya, E.

Abstract

This article discusses the theoretical and methodical provisions for assessing the effectiveness of customer service system in paying insurance compensations, presented indicators to assess the effectiveness of the system of settlement of losses in the insurance company. On the basis of expert estimates defined evaluation scale specified indicators. In a formalized the integrated indi- cator of system performance. On the basis of the developed technique the assessment of system effectiveness of settlement of losses of one of the domestic insurance companies functioning in the regional market of insurance services of the Tyumen region is carried out.

Suggested Citation

  • Fedorova, O. & Chizhevskaya, E., 2012. "System effectiveness of settlement of losses as a factor of competitiveness of insurance company in the regional market," Journal of Modern Competition, Synergy University, issue 5, pages 103-112.
    • Handle: RePEc:snr:mdrcmp:y:2012:i:5:p:103-112
    as

    Download full text from publisher

    File URL: https://www.moderncompetition.ru/jour/article/view/499
    Download Restriction: no
    ---><---

    More about this item

    Keywords

    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:snr:mdrcmp:y:2012:i:5:p:103-112. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Synergy University Maintainer (email available below). General contact details of provider: https://edirc.repec.org/data/snrgunv.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.