Shaping a multicultural organization - behavioral strategies (Ksztaltowanie organizacji wielokulturowej - strategie behawioralne)

The problems of cultural diversity management, concept and types of behavioral strategies useful in shaping the multicultural organization, were presented in this paper. The determinants of these behavioral strategies were presented as well. The aim of this article is the identification of behavioral strategies which allow shaping a multicultural organization, which works flexibly in a dynamic environment, an organization, where knowledge management is used, and whose members have the strategic thinking ability. Moreover, an indication of the determinants of such organization was also the goal of this article. It has been argued that the diversity occurring in the multicultural organization can be a source of the advantage of this organization over the mono-cultural one. The advantage can be understood as a potential of development, an ability to maintain progressive trends, to obtain competitive advantage, flexibility and to make the transgression. The condition for achieving this success is a skillful use of behavioral strategies that allow shaping a multicultural organization and putting special emphasis on "soft" management aspects. Incompetent cultural diversity management can lead the organization to fail.