IDEAS home Printed from https://ideas.repec.org/a/sgm/pzwzuw/v9i34ay2011p204-216.html
   My bibliography  Save this article

Employee Relationship Management (ERM) as a developmental tendency in the area of human resources (Employee Relationship Management (ERM) jako trend rozwojowy w obszarze funkcji personalnej)

Author

Listed:
  • Anna Lipka

    (Uniwersytet Ekonomiczny w Katowicach)

Abstract

The article characterizes Employee Relationship Management (ERM) as a developmental tendency in the area of human resources. It explains why the introduction of ERM is indispensable in the existing demographic and legal circumstances. It also enumerates economic premises of this concept for the organization (including what is called "the loyalty effect") and shows its benefits for the employees (e.g. the avoidance of transaction costs). The possibility (though limited) of using the E. Flamholtz's method of discounted streams of cash flow for the evaluation of ERM efficiency was demonstrated. The tendency was located within such concepts as Human Capital Management and Value Based Management, at the same time indicating its relation with entrepreneurship and strategic management. Points of the concept concurrent with personal controlling and personal risk management were shown.

Suggested Citation

  • Anna Lipka, 2011. "Employee Relationship Management (ERM) as a developmental tendency in the area of human resources (Employee Relationship Management (ERM) jako trend rozwojowy w obszarze funkcji personalnej)," Problemy Zarzadzania, University of Warsaw, Faculty of Management, vol. 9(34a), pages 204-216.
    • Handle: RePEc:sgm:pzwzuw:v:9:i:34a:y:2011:p:204-216
    as

    Download full text from publisher

    File URL: http://pz.wz.uw.edu.pl/sites/default/files/artykuly/pz_4_2011-1_lipka.pdf
    Download Restriction: no
    File URL: http://pz.wz.uw.edu.pl/en
    Download Restriction: no
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sgm:pzwzuw:v:9:i:34a:y:2011:p:204-216. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: the person in charge (email available below). General contact details of provider: https://edirc.repec.org/data/somuwpl.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.