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Combining Qualitative and Quantitative Software Process Evaluation: A Proposed Approach

Author

Listed:
  • Sylvie Trudel

    (Université du Québec à Montréal, Montreal)

  • Alex Turcotte

    (Université de Sherbrooke)

Abstract

This paper presents a method that combines a qualitative assessment method based on CMMI to uncover improvement areas of an organization’s software process, and a quantitative approach to measure the software process productivity rate. The evaluation scope is first established: a list of projects and a list of CMMI key process areas to assess. The measurement of the productivity rate is obtained by measuring the functional size of the software developed and/or enhanced through projects, and then compared with the recorded project effort. The main reason for combining the approaches is to gain a deeper understanding of the organization’s software process by examining the software requirements artefacts, which reveals the weaknesses of the requirements engineering portion of the software process. As a proof of the concept, a field trial of the combined method has been applied successfully in an organization developing financial trading systems.

Suggested Citation

  • Sylvie Trudel & Alex Turcotte, 2017. "Combining Qualitative and Quantitative Software Process Evaluation: A Proposed Approach," Collegium of Economic Analysis Annals, Warsaw School of Economics, Collegium of Economic Analysis, issue 43, pages 135-154.
    • Handle: RePEc:sgh:annals:i:43:y:2017:p:135-154
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