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Exploring the Link between Knowledge Management Practices and Operational Performance: Empirical Evidence from Nigerian SMEs

Author

Listed:
  • Odesola, Olusegun Timothy

  • Adebisi, Adedayo

  • Adetan, Oluwafunke

  • Rahamon, Mariam

  • Oladimeji-Araoye, Muhibat Ayoni

Abstract

The study examined the influence of knowledge management practices on various operational performance constructs, including product and service quality, cost management, and delivery speed, among SMEs in Nigeria. A descriptive research design was employed to collect data from a stratified sample of 393 SME respondents across various sectors via structured questionnaires. Data analysis was done using Partial Least Squares Structural Equation Modeling (PLS-SEM). Results reveal that knowledge application (β = 0.175, t = 2.531, p

Suggested Citation

  • Odesola, Olusegun Timothy & Adebisi, Adedayo & Adetan, Oluwafunke & Rahamon, Mariam & Oladimeji-Araoye, Muhibat Ayoni, 2026. "Exploring the Link between Knowledge Management Practices and Operational Performance: Empirical Evidence from Nigerian SMEs," Revista Galega de Economía, University of Santiago de Compostela. Faculty of Economics and Business., vol. 35(1), pages 1-24.
    • Handle: RePEc:sdo:regaec:v:35:y:2026:i:1_5
    DOI: 10.15304/rge.35.1.10620
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    Keywords

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    JEL classification:

    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
    • L25 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Firm Performance
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

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