Training needs analysis, implementation of training, and evaluation of training to improve human resource quality: study at Gunung Harta autobus company

In this reform era, institutions or organizations including government, state enterprises or companies, increasingly aware of how the success factors always rests on the issue of Human Resources (HR), because human resources have an important role in the development and achievement of goals, therefore it is necessary to maintenance and development. The success of human resources can be a very important concern for the company and the threat, if not accompanied by a training and control of the resource itself. This research aims to knowing training needs analysis, training implementation, and evaluation of training in the framework of improving the quality of human resources at Gunung Harta Autobus Company in Malang city. This research has shown that improving the quality of human resources in Gunung Harta which a training needs analysis/TNA that cover the needs in the level of organization, in its early stages and in the individual positions. The third analysis has been carried out properly. Evaluation result for human resource development Autobus Gunung Harta seen from written reports provided by the employees who attend training associated with their daily work. However, in the selection of employees to be included in the training and development has not systematic well because not all employees are included in the training program and the development of employee skills. In the implementation of training programs and skills development of employees PO Gunung Harta not experience significant constraints for all employees are obedient to the company's decision is responding employees for training and development as well as the presence of a coach who has been a reliable and trained in training.