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Показатели И Критерии Эффективности И Конкурентоспособности Организаций Сервиса

Author

Listed:
  • Большаков Александр Сергеевич

    (Санкт-Петербургский государственный университет сервиса и экономики (СПбГУСЭ))

Abstract

В статье рассматриваются системы показателей для оценки эффективности и конкурентоспособности организаций сервиса в аспекте ключевых факторов эффективности деятельности, качества, основных функций управления, в экономическом, организационном и логистическом аспектах.

Suggested Citation

  • Большаков Александр Сергеевич, 2012. "Показатели И Критерии Эффективности И Конкурентоспособности Организаций Сервиса," Teoriya i praktika servisa: ehkonomika, sotsial'naya sfera, tekhnologii Теория и практика сервиса: экономика, социальная сфера, технологии, CyberLeninka;Федеральное государственное бюджетное образовательное учреждение высшего образования «Санкт-Петербургский государственный экономический университет (СПбГЭУ)», issue 4 (14), pages 159-166.
    • Handle: RePEc:scn:006400:14912728
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