Examining the Mobbing Fact in Health Institutions Bursa Province Memleket Hospital Field Study

Objective: This study is initiated for the purpose of determining the mobbing behaviours frequently encountered by employees of Bursa Province Memleket Hospital and presenting the behaviour they exhibited against such negative situation they have encountered. Method: Questionnaire method is utilized by conducting face to face discussions as a data gathering technique since the subject is sensitive and abstract notion and such method is applied to 270 health personnel and institution employees working under the institution. Reliability of the items of mobbing scale is tested with cronbach alpha (cronbach alpha value is 0.876). Obtained data were evaluated with the SPSS Clementine 12.0 package program. Variance analysis and Data Mining – Decision Trees analysis were utilized for analysis of the data. Findings: It is determined that mobbing behaviours they frequently encounter after the research as: 29.5% is humiliation, 4.22% is communication obstacle, 5% is discrimination. Behaviours they exhibit against such negative situation they encounter, 32% of males and 50% of females, verbally forward this negative situation that discomforts them to their department supervisor. Behaviours they ex- hibit to the mobbing person: the rate of employees that are rarely willing to leave the institution makes 30%; the rate of employees that are rarely willing to change their department makes 15 and the rate of employees that are thinking of applying to jurisdiction is 8%. Conclusion: There is an average level of mobbing behaviour against the employees of Bursa Province Memleket Hospital institution. As the age of the employees in health sector increases, it is indicated that the rate of problem solving through face to face discussions decreases. Widows and divorced individuals accept the situation as it is without taking any action against unfair behaviour they encounter. Individuals, who are not willing to change their departments within the institution, are not willing to leave institution as well.