IDEAS home Printed from https://ideas.repec.org/a/scm/rdtusv/v28y2019i28p4.html

Aspects Regarding The Quality Of Services In A 5 Star Hotel

Author

Listed:
  • Mariana Eftimie

    (Universitatea Petrol - Gaze din Ploiesti)

Abstract

Obtaining quality is a difficult issue, especially in the field of services where, besides other factors, the consumer’s behavior also intervenes. Providing a good quality service implies both the ability to have control of the activity at any time and the ability to solve the special problems that may arise. It is not enough for a company to declare its attachment to the provision of a quality service, to recognize the importance of quality in front of consumers. The quality of services must be outlined, expressed, defined. Hotel Ioana is the first boutique hotel in Sinaia and on the Prahova Valley, which has been classified in the 5 star categor

Suggested Citation

  • Mariana Eftimie, 2019. "Aspects Regarding The Quality Of Services In A 5 Star Hotel," Revista de turism - studii si cercetari in turism / Journal of tourism - studies and research in tourism, "Stefan cel Mare" University of Suceava, Romania, Faculty of Economics and Public Administration - Economy, Business Administration and Tourism Department., vol. 28(28), pages 1-4.
    • Handle: RePEc:scm:rdtusv:v:28:y:2019:i:28:p:4
    as

    Download full text from publisher

    File URL: https://revistadeturism.ro/index.php/rdt/article/view/215
    Download Restriction: no
    ---><---

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:scm:rdtusv:v:28:y:2019:i:28:p:4. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Iulian Condratov (email available below). General contact details of provider: https://edirc.repec.org/data/feusvro.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.