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Professionalism, Payment by Results and the Probation Service: A Qualitative Study of the Impact of Marketisation on Professional Autonomy

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  • Matt Tidmarsh

Abstract

This article utilises Foucauldian understandings of the sociology of the professions to explore how marketising reforms to probation services in England and Wales, and the implementation of a ‘Payment by Results’ (PbR) mechanism in particular, have impacted professional autonomy. Drawing on an ethnographic study of a probation office within a privately owned Community Rehabilitation Company, it argues that an inability to control the socio-economic organisation of probation work has rendered the service susceptible to challenges to autonomy over technique. PbR was proffered as a means to restore practitioner discretion; however, the article demonstrates that probation staff have been compelled to economise their autonomy, adapting their conduct to conform to market-related forms of accountability. In this sense, it presents the Transforming Rehabilitation reforms to probation as a case study of the impact of marketisation on the autonomy of practitioners working within a public sector profession.

Suggested Citation

  • Matt Tidmarsh, 2022. "Professionalism, Payment by Results and the Probation Service: A Qualitative Study of the Impact of Marketisation on Professional Autonomy," Work, Employment & Society, British Sociological Association, vol. 36(6), pages 1118-1138, December.
  • Handle: RePEc:sae:woemps:v:36:y:2022:i:6:p:1118-1138
    DOI: 10.1177/09500170211003825
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    References listed on IDEAS

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    1. Gill Kirton & Cécile Guillaume, 2019. "When Welfare Professionals Encounter Restructuring and Privatization: The Inside Story of the Probation Service of England and Wales," Work, Employment & Society, British Sociological Association, vol. 33(6), pages 929-947, December.
    2. Paul Clist, 2016. "Payment by Results in Development Aid: All That Glitters Is Not Gold," The World Bank Research Observer, World Bank, vol. 31(2), pages 290-319.
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    Cited by:

    1. Jeremy Aroles & Kevin Morrell, 2025. "Marketisation and the Public Good: A Typology of Responses among Museum Professionals," Work, Employment & Society, British Sociological Association, vol. 39(1), pages 226-247, February.

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