Achieving Logistics Firm Performance Through High-Performance Work System (HPWS) and e-HRM Capabilities: The Moderating Role of Digital Talent Acquisition

The rising global competition, post-pandemic crisis, and dynamic changes in the business environment have created anxiety and fear among employees resulting in less productivity at the workplace. Consequently, logistics firms are striving to design strategic business models that encourage employees to keep working during turbulent environments and achieve firm goals. To address this issue, the current study integrates a high-performance work system and e-HRM and examines employee work engagement behavior. Moreover, the moderating effect of digital talent acquisition is tested between employee work engagement and logistic firm performance. Hypotheses were tested through empirical data. Findings revealed that high-performance work systems and e-HRM practices explained substantial variance in employee work engagement. Similarly, work engagement and digital talent acquisition have explained a large variance in logistic firm performance. Moreover, motivation capability is the most influential factor due to large effect size f 2 towards employee work engagement. This study is original as it integrates e-HRM and high-performance work systems toward employee work engagement. In addition to that testing the moderating impact of digital talent acquisition between work engagement and firm performance makes this research unique and valuable.